\u00a0CAR RENTAL AND SERVICE TERMS AND CONDITIONS<\/b><\/p>\n
2025-03-21\u00a0<\/span><\/p>\n Vilnius\u00a0<\/span><\/p>\n UAB \u201eSEAL GROUP\u201c\u00a0<\/span><\/p>\n Legal entity number: 306194807\u00a0<\/span><\/p>\n Registered office address: Giruli\u0173 g. 10-201, LT-12112 Vilnius<\/span><\/p>\n Phone No.: +370 659 27777\u00a0<\/span><\/p>\n E-mail: Info@auto-rent.lt\u00a0<\/span><\/p>\n <\/p>\n 1.1 \u201c<\/span>Renter<\/b>\u201d means the party to this Agreement referred to in the Agreement as the \u201cRenter\u201d.\u00a0<\/span><\/p>\n 1.2. \u201cAuto-rent.lt\u201d<\/b> \u2013 A peer-to-peer (P2P) car-sharing platform that facilitates rentals between individual vehicle owners (“Owners”) and renters (“Renters”). Auto-rent.lt does not own, maintain, or provide the vehicles but acts as an intermediary, providing the platform, payment processing, and support services.<\/span><\/p>\n 1.3 <\/span>\u201cParties<\/b>\u201d means the Owner and the Renter together; each of them individually, where no distinction is intended between them, is referred to as a \u201c<\/span>Party<\/b>\u201d.\u00a0<\/span><\/p>\n 1.4 \u201c<\/span>The Agreement<\/b>\u201d means this Car Rental and Service Agreement between the Owner and the Renter, consisting of the terms and conditions of this Agreement and the Schedules hereto.\u00a0<\/span><\/p>\n 1.5. \u201cCar Rental Period\u201d<\/b> \u2013 The period during which the Renter is granted the right to use a vehicle, as indicated in the mobile application at the time of booking.<\/span><\/p>\n 1.6. \u201c<\/span>Car System<\/b>\u201d means a system installed in the Car for security and tracking of the Car’s data (fuel level, speed, braking, acceleration, data transmission, and other data related to the Car and its use), which transmits to the Owner all data related to the Car and its use.\u00a0<\/span><\/p>\n 1.7. \u201cCar\u201d<\/b> \u2013 A motor or electric vehicle listed on the Auto-rent.lt platform by an Owner for temporary rental by a Renter under agreed conditions.\u00a0<\/span><\/p>\n 1.8 \u201c<\/span>List of Fees, Indemnifications, and Penalties <\/b>\u201d means the list of default payments set out in Schedule 1 to this Agreement about improper performance or non-performance of the Agreement.\u00a0<\/span><\/p>\n 1.9. \u201c<\/span>Administration Fee<\/b>\u201d means a fee of EUR 20 to reimburse the OWNER for the costs incurred by the OWNER related to the administration of the fees, indemnifications, and fines set out in Schedule 1 of this Agreement.\u00a0<\/span><\/p>\n 1.10. \u201cPricelist\u201d<\/b> \u2013 The rates for services, penalties, and fees established by Auto-rent.lt. Rental prices for individual vehicles are set by Owners and may change dynamically without prior notice.<\/span><\/p>\n 1.11. \u201c<\/span>Mobile Application<\/b>\u201d means the mobile application (\u201cAuto-rent.lt\u201d) belonging to the Owner to search, book, use, and conclude the Car Rental Agreement.\u00a0<\/span><\/p>\n 1.12. \u201c<\/span>Services<\/b>\u201d means maintenance services of the Car (major and routine repairs, servicing), car cleaning,<\/span><\/p>\n refueling, delivery, and pick-up of the Car or other services not mentioned herein, as agreed between the Renter and the Owner;\u00a0<\/span><\/p>\n 1.13. \u201c<\/span>Website<\/b>\u201d means the Owner\u2019s website at<\/span> www.auto-rent.lt<\/span>.\u00a0<\/span><\/p>\n 1.14. \u201c<\/span>Parking Zone<\/b>\u201d means the parking area from which the Renter collects the Car and\/or to which the Car is returned at the end of the Rental Period or upon termination of the Rental period on other grounds. The parking zone from which the Car is collected may differ from the parking zone to which it is returned. A list of parking zones is available on the Mobile App.\u00a0<\/span><\/p>\n 2.1.<\/b> Auto-rent.lt provides an online platform that facilitates vehicle rentals between Owners and Renters. Auto-rent.lt itself is not a party to any rental agreement but acts as a marketplace for connecting users. The Renter agrees to use the Car under the terms specified in the mobile application, while the Owner ensures the Car’s availability and condition.<\/span><\/p>\n 2.2. Upon entering into this Agreement, the Owner shall confirm to the Renter the access to the Mobile App and\/or the Website. The Renter undertakes to protect the chosen login data and passwords of the Mobile App and\/or the Website and to inform immediately of their loss. The Renter is responsible for the safety of this data.\u00a0<\/span><\/p>\n 2.3.<\/b> By using the Auto-rent.lt platform, the Renter agrees that all bookings, payments, and rental-related actions made through the platform hold the same legal effect as a written contract. Auto-rent.lt is not responsible for disputes between Renters and Owners but may provide mediation.<\/span><\/p>\n 2.4. Each Car shall have inside the Car\u2019s ignition key, the Car’s registration certificate or a copy thereof, the roadworthiness test results card (report) or a copy thereof, the compulsory motor third party insurance policy or a copy thereof, a fire extinguisher, a first aid kit, a spare wheel, an emergency triangle.\u00a0<\/span><\/p>\n 2.5. Before starting to use the Car, the Renter undertakes to inspect the Car, takes photographs, and notifies the Owner if he\/she finds any obvious damage to the Car or if any of the accessories of the Car referred to in Article 2.4 of the Agreement are missing. Otherwise, any damage or deficiency shall be deemed to have occurred during the Renter\u2019s use of the Car and shall be the responsibility of the Renter.\u00a0<\/span><\/p>\n 2.6. The Parties agree that the <\/span>Car shall be rented <\/b>for a certain rental period (minimum 1 day or 24 hours)\u00a0 commencing from the date and time of the chosen pick-up of the Car.\u00a0<\/span><\/p>\n 2.7. The Parties agree that the Car shall be rented by the Pricelist selected by the Renter in the Mobile App, on the Website, or by phone, based on which the Car rental fee shall be calculated, and the price of additional Services shall be calculated.\u00a0<\/span><\/p>\n 2.8. The Parties agree that in the event of a change in the duration of the car rental, the rental and service fees shall be recalculated by the following rates: <\/span> <\/p>\n <\/p>\n 2.10. The Car shall be rented with a full tank of fuel, clean inside and outside, and the Renter shall return the Car to the specified location at the end of the Rental Period, also with a full tank of fuel, clean inside and outside.\u00a0<\/span><\/p>\n 3.1<\/span>.<\/b> The platform is available to both Renters and Owners. Owners may list their vehicles, set rental prices, and manage availability. Renters may book vehicles, complete payments, and access rental details.<\/span><\/p>\n 3.2. The Renter shall immediately inform the Owner if the login data is lost and\/or becomes known to third parties.\u00a0<\/span><\/p>\n 3.3. Users are responsible for securing their login credentials. Any unauthorized use of an account must be reported to Auto-rent.lt immediately.<\/span><\/p>\n 4.1<\/span>.<\/b> Renters book Cars through the Auto-rent.lt mobile application. Owners are solely responsible for ensuring the availability and condition of their listed Cars.\u00a0<\/span><\/p>\n 4.1.1. log in to the Website or Mobile App;\u00a0<\/span><\/p>\n 4.1.2. Select the Car you wish to rent and acknowledge information about the car, price, deposit, etc.\u00a0<\/span><\/p>\n 4.1.3. Find the car in the application, check it, unlock it, and start the ride.\u00a0<\/span><\/p>\n 4.2. The Car Rental Period, for which the Renter is obliged to pay the Rental and Service Fees, shall commence on the date of pick-up of the Car chosen by the Renter and shall end at the moment of the completion of the Car rental by means of the Mobile App when the car is left in the designated Parking Zone.\u00a0<\/span><\/p>\n 4.3. If a Renter wishes to extend their rental, they must do so via the mobile application. Charges will be automatically applied based on the continued usage of the vehicle (24-hour cycle).<\/span><\/p>\n 5.1. Car use instructions:\u00a0<\/span><\/p>\n 5.1.1. The reserved Car shall be unlocked by the Renter no earlier than the start of the selected Rental Period. The Car shall be unlocked according to the instructions received in the Mobile App.\u00a0<\/span><\/p>\n 5.1.2. Before using the Car, the Renter shall inspect the Car (both inside and outside) and shall use the Mobile App to take photographs of the Car from all four sides (front, rear, right side, left side of the Car) and of the interior of the Car if specified in the Mobile App. The Renter shall also check the tires of the Car for proper inflation and for any outwardly visible damage, defects, and\/or other inconsistencies in the Car and its equipment, and, if any such defects or inconsistencies are detected, shall immediately inform the Owner before starting to use the Car. Failing this, the Renter shall be liable for all losses and damages to the Car that are recorded after the end of the Rental Period, except for those which had been marked by the Renter with a “tick” sticker before the start of the Car usage.\u00a0<\/span><\/p>\n 5.1.3. The Renter will find the ignition key inside the Car, which will be used to start, lock\/unlock the Car, as well as Car documents and insurance documents. The Renter shall check that all accessories and attachments of the Car are present. If anything is missing in the Car, the Renter shall inform the Auto-rent.lt immediately before starting to use the Car.\u00a0<\/span><\/p>\n 5.1.4. At the end of the rental period, the Renter must return the Car to the designated Parking Zone and complete the return process via the Auto-rent.lt mobile application.<\/span><\/p>\n 5.1.5. At the end of the Rental Period and after returning the Car to the designated Parking Zone, the Renter shall lock the Car using the Mobile App in accordance with the instructions received. The Renter shall also use the Mobile App to take photographs of the Car from all four sides (front, rear, right side, left side of the car) and of the interior of the Car as indicated in the Mobile App itself. When leaving the Car, the Renter shall ensure that the Car is locked, that all windows and sunroofs are closed, that the handbrake is engaged, and that the Car is parked in compliance with the Road Traffic Rules, other legislation, and safety requirements.\u00a0<\/span><\/p>\n 5.2. Other Car use conditions:\u00a0<\/span><\/p>\n 5.2.1. The Renter shall ensure that the Car is used for its intended purpose, in accordance with the terms and conditions of the Agreement, and in compliance with the requirements of the Road Traffic Rules and other legal acts.\u00a0<\/span><\/p>\n 5.2.2. The Renter shall not use the Car for racing and other sporting or competitive purposes, shall not use it as a driver training car, shall not use it for taxi, ride-hailing, or other commercial activities, shall not use the Car in the mode of permanent increased load (heavy cargo transportation, etc.) and\/or for purposes for which it is not designed, nor for activities prohibited by the legislation of the Republic of Lithuania.\u00a0<\/span><\/p>\n 5.2.3 The Renter shall follow the non-smoking policy inside the Car.\u00a0<\/span><\/p>\n 5.2.4 The Renter shall ensure that the Car is not left in a place where road signs and\/or road markings prohibit parking. The Renter shall be liable for any violations of the Road Traffic Rules and\/or other legislation in case of parking the Car in the wrong place.\u00a0<\/span><\/p>\n 5.2.5 Any action or attempt to read, copy, alter, or delete the data in the Car system is strictly prohibited.\u00a0<\/span><\/p>\n 5.2.6. It is forbidden to take the Car outside the territory of the Republic of Lithuania unless the Parties agree otherwise by phone call or email.<\/span><\/p>\n 5.2.7. The Renter driving the Car must have a valid driving license, be sober, and not be under the influence of narcotic, psychotropic, or other psychoactive substances. It is also forbidden to hand over the driving of the Car to other people unless the \u201cadditional driver\u201d add-on is turned on, however, the Renter must be present in the vehicle and take all responsibility for the additional driver.\u00a0<\/span><\/p>\n 5.2.8. The Renter shall accelerate the Car at no more than 2\/3 of the engine speed. In the event of a repeated breach of this obligation by the Renter, the Renter may be required to pay up to 50% of the Rental fee and to compensate for other wear and tear costs of the Car (oil replacement, engine repairs, tire replacement, etc.).\u00a0<\/span><\/p>\n 5.2.9. The Renter shall also observe those requirements for Car use which, although not mentioned above, are considered normal for the use of this type of property.\u00a0<\/span><\/p>\n 5.2.10. The Renter shall immediately notify the Auto-rent.lt and the relevant public authority (e.g., police, fire department) if the Car is lost, destroyed, damaged, breaks down, or otherwise becomes unusable, as also if circumstances arise that prevent the control and use of the Car and\/or prevent ensuring its normal operating conditions.\u00a0<\/span><\/p>\n 5.2.11. The Renter shall not, without the prior written consent of the Auto-rent.lt, sub-rent the Car, transfer his\/her rights and obligations under the Agreement, or transfer the Car and allow\/provide the conditions to another person to use the Car.\u00a0<\/span><\/p>\n 5.2.12. The Renter shall not dismantle, remove, put on, replace parts, or otherwise modify the technical condition of the car, whether externally or internally, or in its systems. Any modification of the car is subject to a fine of EUR 3,000 and full reimbursement of reasonable restoration costs.<\/span><\/p>\n <\/p>\n 6.1. If a Car experiences a breakdown or technical issue, the Renter must notify the Owner via the Auto-rent.lt platform or customer support. If roadside assistance is included in the rental, the Renter may request service; otherwise, the Renter may be responsible for towing or repair costs.<\/span><\/p>\n 6.2. In the event of a traffic accident or other damage to the Car, the Renter shall immediately inform the Auto-rent.lt and the relevant authorities (police, fire brigade, etc.), fill out an accident report form and take any other necessary steps to avoid or reduce the risk of damage to the Car and\/or to people and\/or property.\u00a0<\/span><\/p>\n 6.3. The Owner is responsible for ensuring that the Car is in a roadworthy condition before rental. Any claims regarding pre-existing damages must be reported before starting the rental.<\/span><\/p>\n <\/p>\n 7.1. From the beginning to the end of the Car usage, the Renter shall be fully responsible for the Car and shall assume the risks and responsibilities of the operator of the higher-risk source.\u00a0<\/span><\/p>\n 7.2. Auto-rent.lt is not liable for any damages, mechanical failures, or accidents involving the Car. Liability rests with the Owner for maintenance and with the Renter for any damage incurred during the rental period.<\/span><\/p>\n 7.3 If the Car is damaged (destroyed) or lost (including, but not limited to, confiscation of the Car) during the period of Car usage, or if accessories to the Car (e.g. ignition key) are lost or damaged, the Renter shall pay the Auto-rent.lt the amount set out in the List of fines, Indemnifications and Penalties given in Schedule 1 to the Agreement, and shall indemnify the Auto-rent.lt against any loss incurred more than the amount set out in the above Schedule, if such loss has not been indemnified by the insurance company that insures the Car. In this case, the reasons for the insurance company’s non-reimbursement of the loss (unconditional deductible, non-insurable event, etc.) shall not have any effect.\u00a0<\/span><\/p>\n 7.4. The Renter is responsible for returning the Car in a clean condition. If the Car is excessively dirty, the Renter may be charged a cleaning fee as per the penalty policy.<\/span><\/p>\n 7.5. If the Car is seized, detained, forfeited, or any other rights to the Car are restricted as a result of the Renter\u2019s fault when using the Car, or as a result of the circumstances arising from such use, the Renter shall comply with all the terms and conditions of the Agreement about the Car until the return of the Car to the Auto-rent.lt. The Renter shall also indemnify the Auto-rent.lt against all losses incurred by the Auto-rent.lt as a result of the circumstances referred to in this clause of the Agreement.\u00a0<\/span><\/p>\n 7.6. The Renter shall comply with the requirements of the insurance rules set out by the insurance company that insures the Car. The insurance rules are placed inside every Car.\u00a0<\/span><\/p>\n 7.7 The Renter shall assume full responsibility for the violations of legislation and damage caused to third parties during the period of Car usage. If the Renter misuses the Car or otherwise violates this Agreement and as a result the Auto-rent.lt incurs losses (e.g., fees or fines to public authorities or third parties, etc.), the Renter shall indemnify the Auto-rent.lt against them. The Renter acknowledges and agrees that all personal information of the Renter held by the Auto-rent.lt may be passed on to public authorities, bailiffs, and\/or other people for the purpose of payment and recovery of fees or fines.\u00a0<\/span><\/p>\n 7.8. In the event of a breach of the Agreement by the Renter, the default payments set out in the List of Fees, Indemnifications, and Penalties in Schedule 1 to the Agreement shall be applicable. The Renter confirms that these default payments are modest and reasonable and agrees that they shall not be reduced, as they shall be deemed by agreement of the Parties to be the Auto-rent.lt minimum and unprovable loss resulting from the Renter’s breach of the Agreement.\u00a0<\/span><\/p>\n 7.9. The Renter shall pay to the Auto-rent.lt the default payments (fines and default interest), damages, indemnification,s, and other amounts not later than within 10 (ten) calendar days from the date of receipt of the payment request.\u00a0<\/span><\/p>\n 7.10. For each day of late payment, the Renter shall pay to the Auto-rent.lt late payment interest of 0.02% on the amount not paid on time.\u00a0<\/span><\/p>\n 7.11. The Renter, having failed to implement the Agreement properly and\/or having provided incorrect confirmations and\/or guarantees, shall, in addition to any other damages, be liable to fully indemnify the Auto-rent.lt against any losses incurred by the Auto-rent.lt as a result of any debt collection or other action to enforce the terms of the Agreement, including, but not limited to, the cost of legal services and\/or debt collection.\u00a0<\/span><\/p>\n 7.13. The Auto-rent.lt shall be responsible for the performance of their obligations under the Agreement and shall indemnify the Renter for direct losses caused to the Renter as a result of the improper performance of their obligations. The Auto-rent.lt shall not be liable for the acts or omissions of local authorities, other users of the Car, or other third parties. Nor shall the Auto-rent.lt be liable for any loss suffered or likely to be suffered by the Renter as a result of the ineffective use of the Car, or for any loss caused by the failure of the Car to meet the Renter’s expectations. In any event, the Auto-rent.lt shall not be liable for any indirect losses, while the damages to be indemnified under the Agreement shall not exceed the amount payable by the insurance company that insures the Owner\u2019s civil liability in respect of such damages.\u00a0<\/span><\/p>\n 7.14. If a Renter fails to return the Car properly (e.g., leaves it outside a designated area, fails to lock the Car), Auto-rent.lt reserves the right to remotely disable the vehicle and arrange retrieval. In such cases, the Renter may be charged a penalty of EUR 500 and additional recovery costs.<\/span><\/p>\n 7.15. The Auto-rent.lt shall not be liable in any case for any items left in the Car by the Renter.\u00a0<\/span><\/p>\n 8.1. Renters pay for rental usage based on the rates set by Owners in the Auto-rent.lt app. Additional fees, penalties, and services (such as roadside assistance) are charged separately.<\/span><\/p>\n 8.2. The period of use of the Car shall commence at the moment of unlocking the Car according to the instructions received on the smartphone screen using Auto-rent.lt Mobile App until the moment of returning the Car to the Parking Zone and the moment of completing the Car rental according to the instructions received on the smartphone screen using the Auto-rent.lt Mobile App.\u00a0<\/span><\/p>\n 8.3 The Renter shall pay for the entire trip before the commencement of the Rental Period unless the Parties agree otherwise.\u00a0<\/span><\/p>\n 8.4. The Auto-Rent lt 1 time per month, shall, draw up and submit an invoice to the Renter based on the data received from the Car System. The Renter shall submit any claims relating to the information contained in the invoices within 2 working days from the date of receipt of the invoice. If the Renter does not submit any claims within the above-mentioned time limit, it shall be deemed that the Renter has accepted the invoice. The invoice for the Car rental shall be issued to the person indicated by the Renter based on information in the Auto-Rent lt Mobile App.<\/span><\/p>\n 8.5 In the event of the Renter’s failure to pay any amounts under the Agreement, their failure to pay or return the Car to the Parking Zone, or other breaches of the Agreement, the Auto-Rent lt shall have the right to block the Renter\u2019s access to the Mobile App and\/or block the Renter\u2019s use of the Car (to block the Car\u2019s ignition) until all the breaches by the Renter have been removed.\u00a0<\/span><\/p>\n 8.6. Auto-rent.lt may charge service fees, penalty policies, or other platform-wide charges with 14 days\u2019 notice. However, rental prices are set by individual Owners and may change dynamically without prior notice. Renters must review prices in the app before booking.<\/span><\/p>\n 9.1. These Terms of Service apply from the moment a user registers on the Auto-rent.lt platform. Each rental agreement is formed between the Owner and the Renter upon booking confirmation in the app.<\/span><\/p>\n 9.2. Auto-rent.lt reserves the right to suspend or terminate accounts for violations of these terms, including non-payment, fraudulent activity, or repeated misuse of the platform.<\/span><\/p>\n 9.4 The Auto-rent.lt shall have the right to terminate this Agreement unilaterally, without recourse to court, by giving the Renter at least 1 (one) day\u2019s notice in writing, if the Renter materially breaches this Agreement. A material breach of the Agreement shall be deemed to be (including but not limited to): a delay in payment of<\/span><\/p>\n any amount due for more than 10 (ten) calendar days; repeated failure to perform, or improper performance of, any of the obligations under this Agreement; the Renter\u2019s use of the Car in contravention of the terms of the Agreement; or the Renter\u2019s intentional and fraudulent acts which impair, or are likely to impair, the performance of the Car, the Car System and\/or the Mobile App.\u00a0<\/span><\/p>\n 9.5. The termination of the Agreement shall not affect the validity of the dispute settlement clauses of the Agreement or any other terms of the Agreement, provided that such terms and conditions remain valid in substance after the termination of the Agreement.\u00a0<\/span><\/p>\n\n
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\n<\/span>1 day\/24-hour rental fee – As displayed in the mobile app during the rental process.<\/span>
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\n Add on\u00a0<\/span><\/td>\n Price<\/span><\/td>\n On\/off<\/span><\/td>\n<\/tr>\n \n Road assistance: Enabling <\/span>Road Assistance<\/b> provides roadside help, towing, and vehicle delivery within Lithuania. Without it, the renter is fully responsible for any roadside service costs.<\/span><\/td>\n 5 EUR\/day<\/span><\/td>\n As displayed in the mobile app during the rental process.<\/span><\/td>\n<\/tr>\n \n Additional driver: If someone else will drive the rental vehicle, you must select the <\/span>Additional Driver<\/b> option. If this is not enabled and we detect another driver\u2014via traffic violations, accidents, or other means\u2014<\/span>a penalty may apply<\/b> per our policy.<\/span><\/td>\n 5 EUR\/day<\/span><\/td>\n As displayed in the mobile app during the rental process.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n<\/span>2.9. At the end of the Car Rental Period, the Renter shall return the Car to the specified place (parking zone)\u00a0 in the same condition as when the Renter took it, taking into account normal wear and tear. To determine the normal wear and tear of the Car, the Parties shall be guided by the following rules of the Lithuanian Autoentrepreneurs Association of 01 March 2010 published in the website of the Association at<\/span> http:\/\/www.laa.lt\/uploads\/Atmintine_2010_03_01.pdf<\/span> and the requirements set out in the State Technical Inspection Rules.\u00a0<\/span><\/p>\n\n
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\n<\/span>7.12. If the Car is not accessible due to technical issues (e.g., failure to unlock, system malfunction) and the Renter is unable to start the rental, Auto-rent.lt will refund the amount paid for the first 24 hours unless an alternative solution is provided.<\/span><\/p>\n\n
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